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If for some reason you can’t visit an Apple store or dealer, follow the steps below to help resolve this issue.įirst, unscrew the cover casing by removing the 12 screws holding the back casing. If you still have your warranty intact, it is a good idea to visit an Apple store or an authorized dealer for repairs. These are all symptoms of a graphics card issue. Since your graphics card is responsible for the high amount of data processing required when you watch movies or play games, it is necessary to replace it soon if these are things you depend on your computer for regularly. No video display on the computer screen, even though the computer is plugged into a power socket and switched on.ģ. Your graphics card or GPU (graphics processing unit) takes a load of data and translates it into vivid graphics in real-time. A frequently crashing system, scrambled video or distorted screen.Ģ. Known symptoms of a graphics card issue could include:ġ. So what happens if your computer has still not been fixed? The deadline of Dec 31st, 2016 has come and gone. All you had to do was visit an authorized dealer or technician, or a nearby Apple store, and the system would be fixed for free.
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This issue made the malfunctioning computers show the same symptoms namely, distorted videos or no video showing at all, or an unexpected system restart or reboot.Īpple mitigated this issue by offering to repair all systems free of charge until Dec 31st 2016. It affected almost all computers sold between Feb 2011 and Dec 2013. 2011 saw a well-documented and widely criticized graphics card failure on the MacBook Pro.
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